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Collections Head

Company Profile:

Credit Wise Capital Pvt Ltd is a consumer finance Registered NBFC established with the aim of providing technology-driven loans to customers. The company leverages an offline sourcing model along with a new age of online sourcing to become a market leader in a very short time.

The first focused product at Credit Wise Capital is two-wheeler financing. The aim is to disrupt the two-wheeler lending market by deploying the right blend of tech-driven underwriting while utmost focus on collections.

The company was incorporated in early 2019 and in a short span of time, it has achieved tremendous growth and has become one of the fastest-growing NBFC in the western region of India. Currently headquartered in Mumbai, Credit Wise Capital has an increasing presence in over 20 locations and 5 states across the country

Application for Collections Head

Job Title: Collections Head

Department: Collection

Location: Pan India

Experience: 7+ years

Apply Now

ROLES AND RESPONSIBILITIES

  • Collections: Manage delinquent portfolio from current bucket to NPA, legal, skip tracing, networking
  • Manage delinquency related parameters and ensuring are within triggers.
  • Achieve assigned recovery targets to contribute to organisation & financial performance.
  • Liaising with call centre team for minimization of overdue cases, improving contact ability.
  • Develop Collection strategies to minimize bad debt portfolio loss.
  • Ensuring that reminders are sent to overdue customers before due date by coordinating with the team.
  • Responsible for effective follow up for loan.
  • Collection analysis & preparing MIS, Collection Reports.
  • Monitoring and controlling all overdue cases.
  • Implementing new strategies and tactics to improve collections and recovery performance, training and
    coaching staff to improve performance.
  • Agency Management & Performance Management: Identification, impanelling, training, and retention of the desired agencies.
  • Liaising with collection agencies regarding collection and claim pay activities and further developing strong,
    sustainable relationships.
  • Implementing the monitoring mechanism and MIS to ensure that each parameter of KPI is constantly
    measured, reported, analysed and improved
  • Act as a constant source of feedback to product and policy teams to aid in amending policies/products from
    time to time to suit the market risk.
  • Governance & Compliance: Implement processes as per policy.
  • Educate and train the team members on the policy requirement
  • Ensure and check those collection policies and standards are being implemented at the ground level
  • Ensure that region / area is always Audit Ready and Complaint with internal and external policies and regulations in the area of management.

AN IDEAL CANDIDATE MUST

  • Experience of 7+ years, proficiency in managing 2-wheeler business, collection.
  • Good knowledge of corporate credit, collection agencies, legal and compliance procedures, credit risk and account management.
  • Excellent analytical skills, quantitative and qualitative.
  • Should be able to manage large team.
  • Knowledge of computer operation.
  • Proficient in MS office.