Responsibilities and Duties

• Manage and increase per hour productivity of the company.
• Liaising with superior to make decisions for operational activities and set strategic goals.
• Planning and monitoring the day-to-day running of business to ensure smooth progress.
• Coordinating with staff from different departments and provide constructive feedback.
• Oversee customer support processes and organize them to enhance customer satisfaction.
• Review financial information and adjust operational budgets to promote profitability.
• Revise and/or formulate policies and promote their implementation.
• Manage relationships/agreements with external partners/vendors.
• Evaluate overall performance by gathering, analysing, and interpreting data and metrics.
• Ensure that the company runs with legality and conformity to established regulations.
• Standardization and management of various operations such as Cash Management, Banking, Reconciliation, Customer Service and Disbursement.

Education

• Graduate Mandatory
• Postgraduate in a relevant subject or an equivalent combination of relevant experience and/or education and training.
  Desired Candidate Profile
• Outstanding communication and people skills.
• Knowledge of industry s legal rules and guidelines.
• In depth knowledge of diverse business functions and principles.